Privacy Policy

Privacy Policy Statement

The protection of any personal data collected during your visit to our online shop is very important to us. Your data shall be collected, processed and used strictly within the scope of the relevant legal stipulations. Here you’ll find all information on which data will be collected during your visit to our online shop and how they will be used:

1. Data collection and processing

Every visit to our online shop and the retrieval to any file stored on our website will be recorded. These records will serve for purposes of internal system management and statistics. The following data will be recorded: name of the file retrieved, access date and time, data volume transmitted, confirmation of successful retrieval, web browser and inquiring domain. In addition, the IP addresses of the inquiring computers will be recorded. Additional personal data will only be collected if you enter such data yourself, for example for inquiry or registration purposes.

2. Use and disclosure of personal data

All personal data that you have made available to us will only be used for answering your inquiries and/or processing any contracts concluded with you, and for technical administration purposes. We will only pass your personal data on to third parties or disclose them in any other way, insofar as this is necessary for order processing purposes (for instance, disclosure of order data to suppliers, or of address data to the carrier, or of payment data to organizations involved in the payment per credit card, direct debit or purchase on account) or if you have expressly agreed to such disclosure. Your personal information will not be disclosed to any other third parties than the ones described above and not used for direct marketing purposes. Use of your customer login: Your customer login allows you to monitor the progress of your orders and to change your customer data and password. You have the right to cancel a given consent at any time, but only with effect for the future.

Your personal data stored in our system will be deleted if you withdraw your consent to storage, if they are not necessary anymore for the fulfillment of the purpose for which they were originally recorded, or if their storage is not admissible for other legal reasons.

3. Right to demand information

We will gladly answer your written inquiry about your personal data stored in our system. Please address your inquiry to Cellofoam GmbH & Co. KG, Business area soniflex, Freiburger Strasse 44, 88400 Biberach, Germany, Fax: +49 (0) 7351 / 57 33 72, Email:

Data security:

We are taking every possible measure on the technical and organizational levels to ensure that your data are stored in a way that prevents any access by third parties. Your personal data are encrypted (128 bit SSL) for transmission via the Internet. Notwithstanding our best efforts, complete data security and protection against all risks is not possible. In case of communication via email, we cannot guarantee complete data security.